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Implementation last updated: 2015
The information in this profile reflects feedback, if provided, from this model’s developer as of the above date. The description of the implementation of the model(s) here may differ from how the model(s) was implemented in the research reviewed to determine this model’s evidence of effectiveness. Inclusion in the implementation report does not mean the practices described meet the HHS criteria for evidence of effectiveness. Similarly, models described here may not all have impact studies, and those with impact studies may vary in their effectiveness. Please see the Effectiveness button on the left for more information about research on the effectiveness of the models discussed here.
Materials and forms to support implementation
Home-Start’s leaflets describing the program are available in 28 languages. Schemes located in multi-ethnic areas often have staff who speak second or third languages. When possible, families are matched to a volunteer who speaks the family’s primary language; otherwise, support is conducted in English. If a scheme funds a specific initiative, such as outreach to a particular community, then staff are recruited who can speak the language of the community.
Within the UK, every Home-Start program undertakes self-assessment of its practice according to national quality assurance standards and criteria. The self-assessments are validated during a quality assurance review with Home-Start UK every three years. One-third of all local Home-Start programs are reviewed each year, including interviews with families, volunteers, trustees, and staff. Each local Home-Start collects monitoring and evaluation information about the support of families and Home-Start UK collects information annually from local programs on the needs of families and on Home-Start’s response to those needs. Local Home-Starts endorsed by the Charity Commission for England and Wales may also undergo an enhanced quality assurance review to assess compliance with additional endorsement requirements.
All Home-Start UK programs must fulfill eight quality standards:
- Governance and Strategic Planning: Home-Start governs itself effectively and responsibly, ensuring that its legal and financial obligations are met. Roles and responsibilities are clearly defined and trustees have the necessary qualities, skills, and knowledge to fulfill the mission and objectives of the charity. Planning is based on the needs of the communities served and on the Home-Start approach and ethos. Clear priorities and targets are set, reviewed, and regularly updated. All activities maintain the Home-Start ethos and focus on providing high quality support to families.
- Learning and Improving: Home-Start maintains and improves the quality of its services to families by using the Home-Start quality assurance system. Home-Start assesses the impact and outcomes of its work. Collecting the views of families, volunteers, and other agencies is integral to the work. Monitoring and evaluation informs decision making and shapes and promotes the services.
- Managing Resources and Finances: Home-Start manages its money and resources effectively. Budgets are carefully monitored and risks assessed. Trustees ensure reliable financial controls are in place and are compliant with regulatory and legal requirements. Adequate funds are secured to ensure financial viability.
- Managing Staff: Home-Start recruits and supports the appropriate staff to achieve its mission. There are adequate numbers of staff to carry out the work undertaken. Staff have the appropriate skills, know to whom they are accountable, and understand their roles. All legal, regulatory, and employment requirements are met.
- Managing Volunteers: Home-Start works with its volunteers for the benefit of families and the volunteers themselves. Suitable volunteers are recruited, selected, trained, and appropriately matched according to their skills and experience. Volunteers understand their roles and responsibilities, are valued, supervised regularly, and supported.
- Managing Information: Home-Start demonstrates that confidentiality, dignity, and respect are fundamental principles. Relationships with families are built within clear confidentiality and information-sharing guidelines. The scheme stores and manages information effectively, complying with relevant legislation. Home-Start records and analyzes data accurately to assess the impact and outcomes of its work.
- Welfare of Children and Supporting Families: Home-Start offers volunteer support to families within their own homes. The service is focused on identified needs and is well managed and regularly reviewed. Additional services are offered where there is an identified need and it complements the core work of Home-Start. The welfare and rights of children are central to all Home-Start support to families. The scheme deals with safeguarding/child protection issues effectively, backed by robust policy and procedures. All activities with children are carried out safely, managing risk appropriately.
- Working in Partnership: Home-Start engages with the wider Home-Start network and with local agencies and professionals to ensure best practice in family support.
Home-Start Worldwide has developed a statement of principles and practices that guides implementation of Home-Start internationally. The guidelines cover aspects of Home-Start’s target population, philosophy, principles of service delivery, staff training, and local and national program structure and staffing.
The information contained on this page was last updated in July 2015. Recommended Further Reading lists the sources for this information. In addition, the information contained in this profile was reviewed for accuracy by Home-Start UK on April 24, 2015. HomVEE reserves the right to edit the profile for clarity and consistency.